RETURN & EXCHANGE
- Encords has a strict no-refund, no return policy.
- Made on order articles will not be exchanged. Retail articles can only be exchanged if the requested size is available.
- Changes required on color, fabric or size can only be made before the production. Once the order is in the process, changes then will not be entertained. However, if any concerns you can drop us a message on Instagram with your order details.
- Delivery charges cannot be re-imbursed.
- No refund/ return for international orders.